Quality Policy

Quality Policy

All Care 4 You is a labour hire service provider to clients within the aged care and healthcare
space servicing the greater Victorian region. We are dedicated to the delivery of services to
our clients as agreed by contract, at a quality that meets or exceeds our client’s expectation,
within budget, and in an efficient and timely manner.
This achieved through:

• Identifying the processes needed for the Quality, Safety and Environmental
Management System and their application throughout the organisation
• Determining the sequence and interaction of these processes
• Determining criteria and methods needed to ensure that both the operation and
control of these processes are effective
• Planning and ensuring the availability of resources and information necessary to
support the operation and monitoring of these processes
• Monitoring, measuring and analysing these processes
• Implementing actions necessary to achieve planned results and continual
improvement of these processes and outcomes.
Strategies will include:
• Setting measurable, realistic and achievable quality objectives which are reviewed at
least annually.
• Monitoring progress toward achieving our quality objectives using the Improvement
system and monitoring progress of specific plans. The reports and register are
reviewed in the quarterly Improvement Review and preventative actions taken as
necessary;
• Performing Quality Control processes on data to ensure defect and error free
services and work
• Ensuring the entire Quality, Safety and Environmental Management System is
reviewed at least annually for continuing suitability and effectiveness.
The QSE Manual of All Care 4 You is based on the concepts of the continuous improvement
process of Plan, Do, Check Act and conforms to the requirements as defined in ISO
9001:2015.

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